Connect+_DAIA
Privacy Policy
Last updated: March 1, 2026
Hawkeyes ("we," "us," or "our") operates the Connect+_DAIA mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
1Information We Collect
1.1 Personal Information
When you register or use the App, we may collect:
- Name and phone number
- Email address
- Gender, age group, and ethnicity
1.2 Biometric and Image Data
- Selfie photographs — captured via the device camera for identity verification and facial matching purposes.
- Stock photographs — captured via the device camera for stock reporting and AI-powered analysis.
1.3 Location Data
Precise location (GPS) — collected when you perform key actions such as punching in/out at an outlet, submitting stock reports, or recording engagements. Location data is used to verify your physical presence at an assigned outlet.
1.4 Device Information
- Device identifier (Android ID or iOS Vendor ID)
- Device name and model
- Operating system and version
1.5 Usage and Session Data
- Authentication tokens stored securely on your device
- Session information (active outlet, active brand promoter)
- Attendance records (punch-in / punch-out times, timestamps)
- Stock reporting data (product quantities, report types, submission timestamps)
- Engagement records (call type, sales data, trial data, giveaway data, feedback, and remarks)
2How We Use Your Information
- ✓Identity Verification — Selfie photos and facial matching (AI-based) to verify the identity of brand promoters.
- ✓Attendance Tracking — Location data and timestamps to confirm physical presence at assigned retail outlets.
- ✓Stock Reporting & Analysis — Photographs and product quantity data to facilitate stock reporting. AI analysis is performed on stock images to assess planogram adherence, shelf compliance, and variant availability.
- ✓Engagement Tracking — Recording consumer interactions including sales, trials, engagements, and giveaways.
- ✓Operational Insights — Dashboard and summary data to monitor daily outlet performance.
- ✓App Functionality — Device information to support authentication and ensure secure access.
3Data Storage and Security
Secure Token Storage
Authentication tokens are stored securely using Expo Secure Store (OS-level secure storage) on your device.
Encrypted Local Storage
Session and application data are stored locally using encrypted on-device storage (MMKV).
Encrypted Transit
Data transmitted between the App and our servers is encrypted in transit using HTTPS/TLS.
Organizational Measures
Appropriate technical and organizational measures protect your personal data against unauthorized access, alteration, disclosure, or destruction.
4Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers — With trusted third-party service providers who assist in operating our services (e.g., cloud hosting, AI image analysis), subject to confidentiality obligations.
- Business Partners — With the brand or retail partners for whom the brand promoter activities are conducted, limited to operational data necessary for performance reporting.
- Legal Obligations — When required by law, regulation, legal process, or governmental request.
- Business Transfers — In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
5Permissions
The App requests the following device permissions:
To capture selfie photos for identity verification and stock shelf photos for reporting and AI analysis.
To verify your physical presence at the assigned retail outlet.
These permissions are requested only when needed and are not accessed in the background.
6Data Retention
- Personal data and records are retained for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws and regulations.
- Attendance, stock reporting, and engagement data are retained for operational and auditing purposes.
- You may request deletion of your account and associated data by contacting us (see Section 11).
7Children's Privacy
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.
8Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, subject to legal retention requirements.
Request restriction of processing of your data in certain circumstances.
Request transfer of your data in a structured, commonly used format.
Object to the processing of your data for certain purposes.
To exercise any of these rights, please contact us using the details in Section 11.
9Third-Party Services
The App may use the following third-party services:
- Expo / React Native — App framework and development platform.
- AI/ML Image Analysis Services — For automated stock image analysis and planogram compliance scoring.
These third-party services have their own privacy policies governing the use of your information.
10Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically. Continued use of the App after changes constitutes acceptance of the updated policy.
11Contact Us
For questions or concerns about this Privacy Policy or data handling practices, please contact us:
12Consent
By using the Connect+_DAIA application, you consent to the collection and use of your information as described in this Privacy Policy.